We can arrange a technical service officer to attend at your premises to ensure that any glitches are sorted out ASAP to ensure that your systems are back up and running. This will help you to spend more time developing your business than to worry about your systems.
Our technical support officers are qualified and are backed with excellent customer service. They can provide you with a brief report of the existing systems, how the network is set up and what are the grey areas. They can also do a brief documentaion of your IT Setup which can provide you with information and documentation about your systems setup.
Few things for which our technican service officer get called out are for :
- Desktop Issues : - Any thing from a small help in MS word to machine not starting up
- Server Issue: - Emails down, backs ups, New users, Service packs etc
- Network Issues : - Internet down, load balancing, remote access, VPN etc
- Security Issues: - Viruses or spy wares, Firewalls etc
- Printer Issues: - Printers not responding, replacing belts, toners, etc.




