TECHNOWAND has qualified technical service officers who can attend your premises to ensure that any IT issues you have are solved quickly and professionally, ensuring your systems are back up and running with the minimum loss in productivity to your business.

All TECHNOWAND’s technical support officers are qualified and are backed with excellent customer service. They can provide you with a brief report of your existing systems, how the network is set up and what are any unknown areas, or areas requiring improvement. They can also do a brief audit and provide documentation of your IT Setup, to provide you with informative technical documentation about your systems setup.

A few common issues that TECHNOWAND’s technical service officers get called out are for are:

·    Desktop Issues : - Any thing from a assistance with Microsoft Word to machines not starting up
·    Server Issues: - Emails down, backs ups, new users, service packs etc
·    Network Issues : - Internet down, load balancing, remote access, VPN etc
·    Security Issues: - Viruses or spy wares, firewalls etc
·    Printer Issues: - Printers not responding, replacing belts, toners, etc.

TECHNOWAND’s ad-hoc support is a fantastic option for your business if you have occasional support requirements, or a one-off project such as upgrading software. For ongoing IT support, check TECHNOWAND’s Managed Support services. Ad-hoc and Managed Support can be delivered remotely or onsite.

Contact TECHNOWAND today to organise your own professional IT support officer.