TECHNOWAND pride’s themselves on their technical expertise and providing the best customer service to you!
TECHNOWAND backs this up with the guarantee: NO FIX, NO FEE!
TECHNOWAND has absolutely no interest in making big bucks and leaving customers dissatisfied with their services. We always endeavor to provide our best, quality and genuine support to all our clients regardless of whether they are home or business users.
TECHNOWAND provides support priced for every home user. For any problem, you can simply call us and we can solve your problem over the phone or send an experienced and professional technician directly to you to help with any desktop, laptop, printers or network problems you might have.
We share our expert knowledge by providing you with services and software tools which are free for home users. Some examples are free antivirus, free backup solution ( on site and off site ) free antispyware, optimize your computer for performance amongst many others!
We understand that computer issues can arise unexpectedly and can need urgent action, so we are available to offer support both inside and outside business hours, providing the most convenience to you, our valued customers.
In each consultation, our technicians will provide you with all necessary documentation which states clearly in terms that you understand: what the issue was, the steps taken to solve this issue and a brief summary of your systems and network setup. Our technicians are always willing to provide their expert advice on a variety of helpful topics for your specific system and network setup. As an example: backing up, updating and security options, and of course- answering any queries you might have- no matter what your level of computer understanding and experience.
For even more convenience, we can fix most problems using our own computers to remotely access to your system. Therefore we can help you remotely, on issues concerning administering to troubleshooting your system. By doing this, we can guide you through your problem and educate you at the same time. The great thing about this service is that if the problem occurs again, you will now have the basic knowledge to solve it yourself!
TECHNOWAND believes you should feel comfortable and satisfied with all of our services. Our technicians, who are professional geeks, have spent thousands of hours in front of computers and are experienced with all types of problems. Each of our technicians possesses a high level of customer service, understanding and communication. Therefore, you will be more than satisfied with our complete service.
Remember: NO FIX NO FEE!
Contact TECHNOWAND today to organise a time to resolve you home computer problems.
