We pride ourselves on our technical expertise and providing the best customer service to you,
We back this up with the guarantee: NO FIX, NO FEE!
At Technowand, let it be known, that we have absolutely no interest in making big bucks and leaving our customers feeling disgruntled and with holes in their pockets. We always endeavor to provide our best, quality and genuine support to all our clients despite the size of their needs.
Therefore, we offer well priced support to all home users. For any problem, you can simply call us and we can solve your problem over the phone or send an experienced and professional technician directly to you to help with any desktop, laptop, printers or network problems you might have.
Because we understand that computer queries often arise unexpectedly and can need urgent action, so we are available to offer support both inside and outside business hours, providing the most convenience to you, our valued customers.
In each consultation, our technicians will provide you with all necessary documentation which states clearly in terms that you understand: what the issue was, the steps taken to solve this issue and a brief summary of your network setup. Also in our services, our technicians are always willing to provide their expert advice on a variety of helpful topics for your specific network; for example: backing up, updating and security options, and of course- answering any queries you might have- no matter what your level of computer understanding is.
Finally, for even more convenience, we can fix most problems using our own computers to remotely access to your screen. Therefore we can help you remotely, on issues concerning administering to troubleshooting your system. By doing this, we can guide you through your problem and educate you at the same time. The great thing about this service is that if the problem occurs again, you will now have the basic knowledge to solve it yourself!
Here at Technowand, we believe you will feel comfortable and satisfied with all of our services. Our technicians, who are professional geeks, have spent thousands of hours in front of computers and are experienced with all types of problems. Each of our technicians possesses a high level of customer service, understanding and communication. Therefore, you will be more than satisfied with our complete service.
Remember: NO FIX NO FEE!
